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WhatsApp Has Not Abused Dominant Position In India, Rules NCLAT

The NCLAT has set aside a petition and upheld a 2017 CCI order that dismissed a complaint of predatory pricing against instant messaging platform WhatsApp.

<div class="paragraphs"><p>People pose with smartphones in front of WhatsApp logos in this illustration (Source: REUTERS/Dado Ruvi)</p></div>
People pose with smartphones in front of WhatsApp logos in this illustration (Source: REUTERS/Dado Ruvi)

The NCLAT has set aside a petition and upheld a 2017 CCI order that dismissed a complaint of predatory pricing against instant messaging platform WhatsApp.

The National Company Law Appellate Tribunal said there was no doubt WhatsApp has a dominant position but it has not abused the position based on inputs provided by the appellant, an NGO Fight for Transparency Society.

"We do not find any inconformity in the findings of Competition Commission of India and hence, the appeal deserves to be dismissed and accordingly is dismissed," said the tribunal order dated Aug. 2, 2022.

The Competition Commission of India on June 1, 2017, had rejected the complaint of the non-governmental organization alleging predatory pricing by WhatsApp, which was acquired by Facebook in 2014, by not charging any subscription fee from the users.

The NGO had alleged that WhatsApp has made many changes to its privacy policy from the time Facebook acquired it, which was an abuse of its dominant position.

The complaint was rejected by the competition watchdog, following which the NGO challenged the order before the NCLAT, requesting that the fair trade regulator's order be set aside and direction be issued to launch an investigation in the matter.

The tribunal observed that simply updating the terms and conditions with the users consenting or non-consenting does not amount to an abuse of dominant position in the relevant market where WhatsApp is operating as one of the service providers in the form of a messaging application.

The two-member bench also observed that multiple messaging service providers are available in the market.

"In the digital age it has become a common practice," said NCLAT, which is an appellate authority over the orders passed by the competition commission.

The tribunal also said the law laid down by foreign authorities is not binding on it.