1. INFORMATION RECEIVED, COLLECTED AND STORED BY THE COMPANY
We collect and process some or all of the following type of information in the course of you using our Services. The type of information we collect will depend on the circumstances and the Service you are using. In the ordinary course of business, the user information collected by the Company is: (a) data supplied by users while using the Services (including personal information of the users like name, address, e-mail address, date of birth, demographical information, gender, interests, preferences, place of work, position and country); (b) data automatically tracked while navigation by the user of the Company’s Media; and (c) data collected from any other source over the internet of otherwise (collectively referred to as “Information”).
(a) Information Supplied by Users
(i) Registration Data
This Information includes, but is not limited to, basic contact information provided by you on the Company’s Media, which may include your name, address, e-mail address, date of birth, demographical information, gender, interests, preferences, place of work, position, country. For example, the Company may collect personal information when you register on relevant Company’s Media, to subscribe to our Services or for requesting further information. It can also include information that we have not requested but which you have volunteered, such as information provided during interactions via comments or other submissions you have made to our online Services, such as online forums, in response to a survey, while requesting certain Services or products, or to enter a sweepstakes, contest, or other promotion.
When you register using your other accounts like on Facebook, Twitter, Gmail etc. we may, with your consent, retrieve Information from such account to continue to interact with you and to continue providing the Services.
(ii) Subscription or Paid Service Data
You may choose to purchase any subscription or paid Service using a credit card, e-wallet or any other electronic payment system. When you chose any subscription or paid Service, we or our payment system provider may collect your purchase, address or billing information, including your credit card number and expiration date, etc. (“Payment Information”). However, when you order using an in-app purchase option, same are handled by such platform providers. Typically, the Payment Information is provided directly by users, via the Company’s Media, into the PCI/ DSS-compliant payment processing service to which the Company subscribes, and the Company does not, itself, process or store the Payment Information, except as stated herein.
The subscriptions or paid Services may be on auto renewal mode unless cancelled. If at any point you do not wish to auto-renew your subscription, you may cancel your subscription before the end of the subscription term.
This Payment Information is used to provide you your requested Services, to manage your account, to communicate with you, and enforce any terms of service or agreement related to the Company’s Media. We use any Payment Information we acquire from you only to fulfill your order and provide you with the quality Services. Your Payment Information is treated with reasonable standard of care by the Company.
(iii) Information about other Individuals
(b) Information automatically tracked while navigation
When you use our Services, we automatically record Information about your usage of those Services, your interaction with our adverts and our emails as well as information about the device you are using and your internet connection. We do this in the following ways:
(ii) Log File Information
We automatically collect limited information about your computer's connection to the internet, mobile number, etc., when you visit the Company’s Media. We automatically receive and log information from your browser, including your computer's name, your operating system, browser type and version, IP address, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device). If you access the Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geo-location data, or other transactional information for that device.
(iii) Clear GIFs
Besides web beacons, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia measure traffic within the Company’s Media to improve the Service quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.
(c) Information collected from any other source
(i) Information from other Sources: Demographic &Purchase Information
We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use analytical tools to track the user behaviour on our Website. These tools have been enabled to support display advertising towards helping us gain understanding of our users' demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable Information that you may have shared with us.
(ii) Advertisements & Purchase Information
2. INFORMATION USE BY THE COMPANY
We use Information held about you for our legitimate business interests for the following purposes:
- To provide you and/or improve the quality of the Services including associated functionalities (such as password reminders) whether by us or by our designated representatives and/or business partners to you or to parties designated by you and any and all matters ancillary thereto including to carry out obligations from any contracts entered into between us and we will share the data with our Business partners as per the terms of the Agreement. We rely on performance of our contract with you so as the legal basis for such processing;
- To verify and process payment when you subscribe to, purchase and/or obtain Services from any of our mobile apps and Website. We rely on performance of our contract with you so as the legal basis for such processing;
- For verification and record of your personal particulars, to authenticate you so that we know it is you and not someone else which includes comparing it with Information from other sources and using the Information to communicate with you. We rely on performance of our contract with you so as the legal basis for such processing;
- To conduct market research and statistical analysis of the users of the Company’s Media including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such Information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us. We rely on legitimate business interests as the legal basis for such processing and the legitimate interest is the analyzing the use of the Services and improving the same;
- To send you Information, promotions and updates including marketing and advertising materials in relation to our Services and those of third party organizations selected by us. We will only do this where we reasonably believe that our Services may be of interest to you. We rely on legitimate business interest as the legal basis to promote our Services to you as the legal basis for this processing;
- To prevent fraud or other potentially illegal activities (including copyright infringement) and to block disruptive users and protect the safety of users of our Services; The legal basis for this processing is our legitimate business interests being the proper protection of our business against risks; and
- To enforce our terms of Service. The legal basis for this processing being the protection and assertion of our legal rights and the legal rights of others.
- In any case, if you would prefer that we do not use your Information to market or promote our products and services to you, please either (i) tick the relevant box on the form through which we collect your information (for example, the registration form); (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (iii) contact us at the contact details set out below:
3. SENSITIVE PERSONAL INFORMATION
Unless specifically requested, you shall not disclose, on or through the Services or otherwise to us, any sensitive personal information (e.g., information related to your sexual orientation, medical records, financial details, racial or ethnic origin, political opinions, religion, ideological or other beliefs, health history, biometrics or genetic characteristics, national identification numbers, social security numbers, criminal background, trade union membership, or administrative or criminal proceedings and sanctions).
4. DISCLOSURE OF PERSONAL INFORMATION AND OTHER INFORMATION
Information Shared with Group Companies and Affiliates
- Information shared with Third Parties and Sponsors
Information shared via third party social buttons, widgets and other embedded content
Information shared with Other Parties
Sale or Transfer of all or part of Business of Company
In addition to the scenarios identified above, we may share Information about you for any other purposes disclosed to you at the time we collect your Information or pursuant to your consent. However, we shall endeavour that the party to whom the Information is disclosed has undertaken or will undertake the same level of data protection measures.
Some General Exceptions to Disclosures
The Company may share Information with its employees, agents, officers, group companies, the employees, agents and officers of such group companies and our affiliates (including affiliated websites under common ownership or control) for the purpose of processing Information on its behalf.
(i) The Company may share with other third parties Information about the Company’s Media users, such as your use of the Company’s Media or other Media, and the Services provided on the Company’s Media or other Media, but only on an anonymous and aggregate basis to help us develop content, services, and advertising that we hope you will find of interest. The Company may also share your Information with a sponsor or other third party (“Third-Party Provider”) to perform site - related services, including database management, maintenance services, analytics, marketing, data processing, and email and text message distribution. These third parties have access to your Information only to perform these tasks only on our behalf.
Further, we use third-party advertising companies to serve ads when you visit or use the Company’s Media. These companies may use Information (not including your name, address, email address or telephone number) about your visits or use to particular website, mobile application or services, in order to provide advertisements about goods and services of interest to you.
The Company may also disclose your personal and other Information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (i) to protect the interests, rights, safety, or property of the Company or others; (ii) to enforce any terms of service on the Company’s Media; (iii) to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential, or as otherwise required by law; (iv) to provide you and other users of the Company’s Media with the Services or products requested by you and/or the other users, and to perform other activities related to such Services and products, including billing and collection; (v) to provide you with special offers or promotions from the Company that may be of interest to you; or (vi) to operate the Company’s systems properly.
The collection, further use, and/or disclosure of your Information by third-party providers or by other third parties is not the responsibility of the Company. Rather, such collection, use, and/or disclosure is governed by the third parties’ privacy policies.
(ii) Any personally identifiable Information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain (whether on payment or otherwise) including any comments, messages, blogs, scribbles available on social platforms like Facebook, Twitter etc.
(iv) The Company may disclosure the Information to any Governmental Authority under the Applicable Law.
“Governmental Authority” shall mean any national, state, provincial, local or similar government, semi-government, administrative, fiscal, taxing or judicial body, any other statutory agency or any government department, commission, authority, tribunal any non-governmental regulatory or administrative authority, or other organization to the extent that the rules, regulations, standards, requirements, procedures or orders of such authority, body or other organization has the force of Applicable Law or any court or tribunal, or the governing body of any monetary, securities or other regulator including stock exchanges in India or any applicable jurisdiction.
“Applicable Law” shall mean all laws, statutes, ordinance, regulations, guidelines, policies, rules, bye- laws, notifications, directions, directives, decree or judgement of any court or any Governmental Authority and orders or other governmental restrictions or any similar form of decision of, or determination by, or any interpretation, administration and other pronouncements having the effect of law by state, municipality, court, tribunal, government, ministry, department, commission, arbitrator or board or such other body which has the force of law.
Please note that the above exceptions are not exhaustive and will include exceptions available under Applicable Law.
5. SECURITY OF PERSONAL INFORMATION
Any personal Information you provide to Company is kept on secure servers with limited access. The Company uses reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal Information against loss, theft, unauthorized use or access, disclosure, or modification; and (b) to ensure the integrity of the personal Information.
We also have reasonable procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that Information you supply will not be intercepted while being transmitted to us over the internet, any transmission is at your own risk. And, of course, any Information you include in a posting to the discussion areas is available to anyone with internet access.
Remember that even after you cancel your account, copies of some Information from your account may remain viewable in some circumstances where, for example, you have shared Information with social media or other services and such Information is outside the Company’s control. Further, if you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us.
6. TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
7. RIGHTS AVAILABLE TO YOU
Access and updating your Information - When you access or use the Company’s Media or Services, we make good faith efforts to provide you, as and when requested by you, with access to your Information. Further, if there is any change in your Information, you may update it by accessing the relevant Company’s Media, or by contacting us. If you have any questions about how we use the Information collected which relates to you, please contact us. We will endeavour to update your information within 14 working days of any new or updated personal Information being provided to us, in order to ensure that the personal Information we hold about you is as accurate and up to date as possible;
Require us to correct any mistakes in your information – In such case, we shall make good faith efforts that any Information or data found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal Information to be retained by Applicable Law or for legitimate business purposes;
Require the erasure of your Information in certain situations – In such case, we shall make good faith efforts that unless it is necessary (in our opinion) to retain any Information or if the Applicable Law requires us to retain any of your Information, upon written communication to us, delete/erase your Information; and
Require us to restrict processing of personal Information in certain situations - In such case, we shall make good faith efforts that unless it is necessary (in our opinion) to process any of your personal Information or if the Applicable Law requires us to process any of your personal Information, upon written communication to us, restrict the processing of personal Information.
We may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable. Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion and/or under the applicable law. Further, because of the way we maintain certain services, after you delete your Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.
You have an option not to provide any Information as required for accessing of the Company’s Media and/or availing the Services, in which case, the Company is not obligated to allow you to access the Company’s Media and/or avail its Services.
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); and
- Whether retention is required under Applicable Law and/or advisable considering our legal position (such as, for statutes of limitations, litigation or regulatory investigations).
9. CHILDREN USING OUR SERVICES
Except where otherwise indicated, we do not knowingly collect or store any personal Information from children under the age of 13. If you are aged 13 or under, we request that you do not provide us with Information relating to you or to others. Please seek the guidance of your parent or guardian before using our Services.
If you are the parent or guardian of a child who is aged under 13 and you become aware that your child has provided us with information without your consent, please contact us as given below. We will delete such information from our records within a reasonable time.
Depending on the Service, we may also seek to obtain the consent of your parent or guardian if you are under the age of 18.
11. QUESTIONS / GRIEVANCE REDRESSAL
Redressal Mechanism: Any complaints. or concerns with regards to the processing of Information provided by you or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing by email / post / courier to email@example.com or The Grievance Officer, Quintillion Business Media Limited, 3rd Floor, Tower 2B, Unit 301-302, One Indiabulls Centre, Senapati Bapat Marg, Lower Parel, Mumbai, Pin: 400024. We request you to please provide the following information in your complaint: a) Your address, telephone number and e-mail address; and b) A statement, under penalty of perjury, that the information in the notice is accurate and the Company shall not be responsible for any communication, if addressed, to any non- designated person in this regard.
This Policy explains how cookies are used on the Website and, below, how you can control the cookies that may be used on this Website (not all of them are used on every site).
(a) What is a Cookie?
A cookie is a piece of software code that an internet website sends to your browser when you access information at that site. A cookie is stored as a simple text file on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Cookies let you navigate between pages efficiently as they store your preferences.
We collect information on our users through registration and the use of the Website, through cookies, where you choose to disclose data in postings, and when you enter sales promotion and competitions.
(i) To gather statistics: We track how many ‘unique users’ we have and how often they visit our Website. We track how often different pages of our Website are visited and which countries our visitors come from. Accurate statistics enable us to sell advertising and continue to provide a top quality service to you. The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.
(ii) To track advertising response: Third parties generate statistical cookies to track ad impressions and click-through rates. Some cookies enable us to show the adverts that might be more relevant to you, to control the number of times you see them, and measure how effective the ad campaign has been.
(iii) To advertise: We also utilise cookies to advertise online. Third-party vendors, including Google, show our advertisements on sites across the Internet. In addition, third-party vendors, including Google, use first-party cookies (such as Google Analytics cookie) and third-party cookies together to inform, optimise, and serve advertisements based on someone’s past visits to our Website.
(iv) Flash cookies may be used to store user preferences for media player functionality and without them some video content may not render correctly.
(d) Types of cookie that may be used
The following types of cookie are used on this site. We don't list every single cookie used by name - but for each type of cookie we tell you how you can control its use.
(i) First Party Cookies
These are our own cookies, controlled by us and used to provide information about usage of our site.
(A) Personalisation cookies
These cookies are used to recognise repeat visitors to the Website and in conjunction with other information we hold to attempt to record specific browsing information (that is, about the way you arrive at the Website, pages you view, options you select, information you enter and the path you take through the Website). These are used to recommend content we think you'll be interested in based on what you're looked at before.
(B) Analytics cookies
These cookies monitor how visitors move around the Website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.
(C) Our own ad serving and management cookies
We sell space on some of our websites to advertisers.
As part of this, we use several services to help us and advertisers understand what adverts you might be interested in. These cookies hold information about the computer - they don't hold personal information about you (i.e. it is not linked to you as an individual). But they might hold a record of what other websites you've looked at - so we could show you an advert if you've previously visited a motoring website.
These are the services we use and how you can control those cookies. Please note that turning off advertising cookies won't mean that you are not served any advertising. It will mean merely that it will not be tailored to your interests.
(D) Site management cookies
These are used to maintain your identity or session on the Website. For instance, where our websites run on more than one server, we use a cookie to ensure that you are sent information by one specific server (otherwise you may log in or out unexpectedly). We may use similar cookies when you vote in opinion polls to ensure that you can only vote once, and to ensure that you can use our commenting functionality when not logged in (to ensure you don't see comments you've reported as abusive, for instance, or don't vote comments up/down more than once).
(ii) Third Party Cookies
These are cookies found in other companies’ internet tools which we are using to enhance our Website, for example Google, Facebook, Twitter, Zeotap, Comscore have their own cookies, pixel tags, etc. which are controlled by them. We have no control on such cookies. The companies that generate these cookies have their own privacy policies and the Company has no access to read or write these cookies, other than allowing them to be served, we have no role to play in these cookies at all.
(A) Third-party service cookies
Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on our Website or if you are already logged in to them.
(B) Other ad management cookies
Advertisements on the Website are provided by other organisations. Our advertising partners will serve advertisements that they believe are most likely to be of interest to you, based on information about your visit to the Website and other websites. In order to do this, our advertising partner may need to place a cookie on your computer. These cookies hold information about the computer - they don't hold personal information about you (ie it's not linked to you as an individual).
Please note that turning off advertising cookies won't mean that you are not served any advertising merely that it will not be tailored to your interests.
These cookies cannot be turned off individually but you could change your browser setting to refuse all cookies (see above) if you do not wish to accept them.
(e) Turning off Cookies
Most browsers allow you to turn off cookies (including essential cookies). If you want to know how to do this please look up the help menu on your browser. However, switching off cookies may restrict your use of the Website and/or affect the way in which the Website operates. Also, if you do this you may not be able to use all Services on our Website and you might see more pop-ups and other intrusive advertising, as we won’t be able to limit what you see using cookies. You will, however, still be able to view editorial content.
All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.