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Amazon Kicks Off Round of Job Cuts Affecting 18,000 People

The latest cuts will mostly affect the retail division and human resources.

Amazon’s Seattle headquarters
Amazon’s Seattle headquarters

Amazon.com Inc. is set to begin a round of layoffs ultimately affecting more than 18,000 employees in the largest job cull in its history, which it announced earlier this month.

The cuts come as the retailer grapples with slowing online sales growth and braces for a possible recession affecting the spending power of its customers.

The eliminations started last year and initially fell hardest on Amazon’s Devices and Services group, which builds the Alexa digital assistant and Echo smart speakers. The latest round, scheduled to commence Wednesday, will mostly affect the retail division and human resources.  

While the cuts represent only about 1% of the total workforce, which includes hundreds of thousands of hourly warehouse and delivery personnel, they amount to about 6% of Amazon’s 350,000 corporate employees around the globe.

“Amazon has weathered uncertain and difficult economies in the past, and we will continue to do so,” Chief Executive Officer Andy Jassy said earlier this month in a memo to employees. “These changes will help us pursue our long-term opportunities with a stronger cost structure.” 

Amazon shares were little changed in pre-market trading before exchanges opened in New York after closing down 2.1% at $96.05 on Tuesday.

Amazon’s Seattle headquartersSource: Bloomberg
Amazon’s Seattle headquartersSource: Bloomberg

The world’s largest online retailer spent much of last year adjusting to a sharp slowdown in e-commerce growth as shoppers returned to pre-pandemic habits. Amazon delayed warehouse openings and halted hiring in its retail group. It broadened the freeze to the company’s corporate staff and then began making cuts.

Amazon is among several large tech companies that are trimming their ranks, including Cisco Systems Inc., Intel Corp., Meta Platforms Inc., Qualcomm Inc. and Salesforce Inc.

In his memo, Jassy said the Seattle-based company would provide severance, transitional health benefits and job placement to affected workers.

(Adds shares in 6th paragraph.)

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